South Africa has been awash in a tidal wave of corporate crises over
the past few months. First there was the Woolworths saga, where the
retailer was accused of copying the Frankie’s soft drink brand. Then
there was the exposé on Auction Alliance and the allegations of
kickbacks and other dodgy practices in the auction industry. And Velvet
Sky airlines lost the plot and its reputation when its failure to pay
its fuel bills resulted in thousands of passengers being stranded around
the country.
These are big companies – ones that should have known better than to
be left floundering in the wake of a crisis without a crisis
communications plan in place to handle the fallout.
Read on:
http://www.wbsjournal.co.za/journal-articles/business-news/171-crisis-communications-maximum-disclosure-minimum-delay.html
